Privacy Policy

At The Agave Room at The Rio (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Event date and event details
  • Company name (if applicable)
  • Any other information you provide through our contact forms or when communicating with us

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookie and tracking data

How We Use Your Information

We use your information to:

  • Respond to inquiries about weddings, private events, and venue rentals
  • Provide quotes and booking information
  • Communicate regarding your event
  • Improve our website and customer experience
  • Analyze website traffic and performance
  • Send marketing communications if you have opted in
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Measure website performance
  • Analyze visitor behavior
  • Improve website functionality
  • Support advertising and remarketing campaigns

You can adjust your browser settings to refuse cookies, although some portions of the website may not function properly.

Third-Party Services

We may use trusted third-party providers to operate our website and business, including services such as:

  • Website hosting providers
  • Analytics services (such as Google Analytics)
  • Contact form providers
  • Email marketing platforms
  • Advertising platforms, including Google Ads and Meta Ads

These providers may process information on our behalf solely to provide their services.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary to:

  • Provide requested services
  • Work with trusted service providers
  • Comply with applicable laws or legal requests
  • Protect the rights, property, or safety of our business or others

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Choices

You may:

  • Request access to the personal information we have about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information, where permitted by law
  • Opt out of marketing emails by clicking the unsubscribe link in our communications

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

By using this website, you consent to the practices described in this Privacy Policy.